ABOUT US

HOW WE STARTED
Cassie Egli and her husband moved to Perrysburg in 2005. With a majority of their time being spent at work and invested in building a home, Cassie found that using Take n' Bake entrees was the perfect way to put healthy meals on the table that her family would enjoy. She felt like she was still preparing the meals herself, while better managing her time and budget. Her love for cooking and hosting parties with friends inspired her to open a studio kitchen of her own.
MANAGEMENT TEAM

Cassie Egli

..

Mark Kirk

..

Operations Manager

mark@supersuppers.com

Amy Nylander

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Frequently Asked Questions

Refund/Cancellation Policy

What is your cancellation and refund policy for events?


If the customer cancels or fails to show for a Tasting event, their prepaid registration fee can be moved to a voucher that can be used for upcoming events or any other instore purchase within six months. We do not offer refunds for cancelling or failing to show for an event. If a customer cancels within 48 hours of a cooking class or team building event, there will be no refund as ingredients will have already been purchased for event. At Super Suppers discretion, a partial credit may be given toward future purchase or event. Super Suppers may at times cancel an event due to lack of participation or extenuating circumstances. In that case, you will be given the option to move to another event, or receive a full refund via the method of original payment.




What is your cancellation/refund policy for catering events?


Deposit is refundable up to two weeks prior to event, minus 10% cancellation fee. Within two weeks, non-refundable but transferable to other services, minus 10% cancellation plus cost of goods purchased.





Super Suppers Loyalty Club

Do I have to be a Club member to use your service?


No. You can shop as needed from any of our menus, however Club members get discounted 10-17% off purchases and there is no cost to join.




If I join the Club is it a long-term commitment?


No, you can cancel at the end of the 3-month trial. Should you stay beyond the trial there is only a 60-day notice.




As a Club member am I locked into the level I choose?


No, you can change levels each month and suspend for up to 4 months at a time.




Are Club packages entrees only or complete meals?


Super Suppers gives you the option to do either. You can purchase a package that is entrees only and buy additional items as needed a la carte, or choose a discounted package that gives you the option to add a premium sides, appetizer and dessert package. You make your selection and pair as you would like!





About The Food

Can customers make their own entrees?


Most customers want to save time and elect staff to make their food for them, however, Super Suppers currently offers Team Building or Private Party on a mutually agreed upon date and time. During these events there is an option to make your own prepared meals.




Do you offer allergen/health friendly options?


All items have nutritionals available. Portions are FDA serving size. We also offer heart healthy, low carb, low fat, thin and healthy, low sodium, diabetic friendly and allergen free items. See our nutritional library or call Super Suppers and speak to staff for more information and a customized plan to meet your needs.




Will Super Suppers make "off menu" items?


Super Suppers will make family recipes and other "off menu" items upon request for catering events and special occasions. We have also made Take n' Bake entrees, charging a set rate on an hourly basis, for those with specific dietary needs. Contact Super Suppers to discuss.




What sizes do you serve?


Single and three serving entrees. Build popular serving sizes like four or six servings by mixing and matching these serving sizes to meet family needs. On some occasions we offer a six serving size if it makes sense for the recipe. Club members have the ability to add servings at a discount price.




How long will it take to heat and serve an entree?


A three serving size entree takes 30 minutes on average from prep to clean-up when thawed. Add approximately 5-10 minutes if frozen. Single servings take less time and six servings (limited offerings) more.




Do you have microwave meals?


Yes. They are called minute meals and are a single serving, FDA portion size, and include both an entree and side.




How long can Super Suppers last in the freezer?


Staff does not add any extra preservatives to our items in order to extend freezer life. Our Take n' Bake entrees should be eaten within 3 months of purchasing or 3 days in the refrigerator. For Microwave Minute Meals we suggest eating within 1.5 months of purchasing or 3 days in the refrigerator.




Is the menu the same every month or does it vary?


The monthly menu has 15 new items and our Grab n’ Go Freezer selection changes daily.




Do you have sides, appetizers and desserts included with your entrees?


When Super Suppers is able, we offer a complimentary small side with an entree. Most often, sides, appetizers and desserts are purchased separately so that you have the option to mix and match. All of these items are listed in our Grab n' Go Freezer selection and cannot be customized.




Can I customize entrees, like no onion?


Yes, for monthly menu entrees made at time of order. All Grab n’ Go Freezer items are already made and in the case ready for sale.




Do I have to pre-order or can I stop-in and take items to go?


You have the choice to pre-order from the monthly menu and then we have a variety of in-stock items that change daily in our Grab n' Go freezer selection. Both can be viewed online.




What prep work do I have to do?


Super Suppers does all the prep in advance so there is no chopping, slicing or dicing. Oven items are typically heat and serve, then discard the pan. Stove-top comes in bags and Super Suppers tries to keep clean-up to 1 pan per entree. Typically the most challenging prep is to boil water and add noodles - it really is that easy! Crock Pots typically require pour and heat with only the pot to clean-up. Grill or microwave minute meals leaves no pans to clean.




Can I cook entrees from frozen?


Yes, you can cook most entrees from a frozen state. Simply follow the heat and serve instructions for guidelines. Some entrees in marinades are often better thawed for twenty-four hours; that will be noted on the heat and serve label.




Will Super Suppers staff make meals for me?


Yes, we are happy to, at no added cost.





Delivery

Do you deliver?


Super Suppers offers deliveries up to a 25 mile radius. There is an added charge; call for quote. We do offer route deliveries on Thursdays to different areas that can offer a significant decrease in cost of delivery.




Do you ship items in the US?


Super Suppers does not currently offer this feature but we are working on it and hope to add this feature soon.





Gift Certificates

I lost my gift certificate. Will Super Suppers replace?


Gift certificates are treated like cash. There is no replacement for lost or stolen certificates.




My gift certificate was lost in the mail. Will Super Suppers replace?


Super Suppers offers tracking at an added fee for any mailed certificates. If this is declined and certificate does not arrive for any reason, Super Suppers does not replace certificates as they are treated as cash.




I have a gift card from another Super Suppers location. Can I use at the Perrysburg store?


Super Suppers was originally a franchise, however the Perrysburg location is an independent licensed user of the name. Corporate closed several years ago and Super Suppers Perrysburg has not participated in their gift card program since 2007. Any gift cards purchased from the Perrysburg location expired after 2 years and are no longer refundable. As Perrysburg is an independent location, we never accepted cards from other franchise locations.





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